Terms of Service | ProPeptide

Last updated: 6 May 2026

Welcome to ProPeptide. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. Acceptance of terms

By using this website, creating an account, contacting us, or purchasing from ProPeptide, you confirm that you have read, understood, and agree to these Terms of Service.

2. Research-use products only

All products sold on this website are intended strictly for laboratory and research purposes only. Products are not for human use, veterinary use, diagnostic use, therapeutic use, cosmetic use, supplement use, food use, household use, or any unlawful purpose.

3. Age restriction

You must be at least 18 years old to purchase from ProPeptide. We reserve the right to cancel any order if we reasonably believe it has been placed by or for a minor.

4. Customer responsibility

By placing an order, you accept full responsibility for ensuring that products are suitable and lawful for your intended research purpose. You agree to handle, store, and use products appropriately and only in accordance with applicable laws and regulations.

5. Prohibited uses

You must not use, promote, resell, relabel, or distribute products for:

Human or animal administration;
Ingestion, injection, cosmetic, dietary, fitness, or therapeutic purposes;
Diagnosis, treatment, cure, or prevention of disease;
Any illegal, unsafe, misleading, or non-compliant purpose.

6. No medical or professional advice

Information on this website is provided for general product and research-use information only. It is not medical advice, health advice, treatment advice, or professional scientific advice. You should not rely on website content as a substitute for qualified professional advice.

7. Product information

We aim to provide accurate product names, descriptions, images, availability, prices, storage information, and documentation. However, errors may occur. We reserve the right to correct errors, update information, change prices, or cancel orders affected by inaccurate information.

8. Orders

When you place an order, you confirm that all information you provide is accurate and complete. We may refuse, cancel, or limit orders where we believe the order may breach these Terms, applicable law, payment rules, stock limits, or product-use requirements.

9. Pricing and payment

Prices are listed in Australian dollars unless otherwise stated. Payment must be completed at checkout. Orders will not be processed or dispatched until payment has been received and confirmed.

10. Shipping

Shipping is handled in accordance with our Shipping Policy. Delivery estimates are not guarantees. We are not responsible for delays caused by courier networks, incorrect addresses, public holidays, weather events, or circumstances outside our control once an order has been dispatched.

11. Refunds and returns

Refunds, returns, cancellations, damaged items, and incorrect items are handled according to our Refund Policy and applicable Australian Consumer Law requirements.

12. Intellectual property

All website content, branding, product images, graphics, text, logos, design elements, and other materials are owned by or licensed to ProPeptide unless otherwise stated. You may not copy, reproduce, modify, distribute, or use our content without written permission.

13. Website availability

We aim to keep the website accessible and functioning properly, but we do not guarantee uninterrupted, secure, or error-free access. We may update, suspend, or remove website content at any time.

14. Third-party links and services

Our website may use or link to third-party services, including payment gateways, shipping carriers, analytics tools, or external websites. We are not responsible for third-party content, terms, privacy practices, or service interruptions.

15. Limitation of liability

To the maximum extent permitted by law, ProPeptide is not liable for indirect, incidental, special, or consequential loss arising from website use, product misuse, improper storage, shipping delays, or reliance on website content. Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

16. Indemnity

You agree to indemnify ProPeptide and its operators, employees, contractors, and service providers against claims, losses, damages, costs, and expenses arising from your misuse of products, breach of these Terms, or non-compliance with applicable laws.

17. Force majeure

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, government actions, supply chain interruptions, payment disruptions, courier delays, network outages, or public health events.

18. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised last updated date. Continued use of the website means you accept the updated Terms.

19. Governing law

These Terms are governed by the laws applicable in Australia. Any dispute will be handled by the appropriate Australian courts or dispute resolution bodies.

20. Contact

For questions about these Terms, contact info@propeptide.com.au.

Research-use notice

All products supplied by ProPeptide are intended strictly for laboratory and research purposes only. Products are not for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease or condition. Customers are responsible for ensuring that products are handled, stored, and used lawfully and appropriately.

ProPeptide
Email: info@propeptide.com.au
Australia